Features
Email analytics software
Elevate sales. Improve customer support.
Understand how promptly your sales and customer service teams are responding to queries.
Empower teams. Boost performance.
Make the most of individual and shared mailbox analytics.
Manage teams centrally
Track your team’s workload, utilise centralised reporting and distribute resources more efficiently.
Boost sales figures
Monitor prospecting emails and turn-around times on leads, so you can identify areas for improvement.
Improve review scores
Keep on top of email performance across your customer service team and generate better reviews.
Seamless integrations.
Integrate Promptly with your Microsoft Outlook and Google Mail account in under 5 minutes
Set measurable business targets.
Make the most of real-time email data and track your KPI's.
Accelerate performance
Comprehensive reporting.
Track individual and team performance across specific time periods. Measure email volume and gain insight to average reply times to identify areas of improvement.
Comprehensive reporting.
Track individual and team performance across specific time periods. Measure email volume and gain insight to average reply times to identify areas of improvement.
Close more deals
Real-time insights.
Track lead responses, exclude emails that don't need a response, and improve your sales team's reply times. Then sit back and watch your conversions skyrocket.
Real-time insights.
Track lead responses, exclude emails that don't need a response, and improve your sales team's reply times. Then sit back and watch your conversions skyrocket.
Reward excellence
Performance leaderboards.
Track individual and team-wide performance. Display real-time leaderboards and encourage healthy competition between peers and departments.
Performance leaderboards.
Track individual and team-wide performance. Display real-time leaderboards and encourage healthy competition between peers and departments.
Precise reporting
Manage exclusions.
Customise reporting filters to exclude spam, and "end-of-thread" (messages that don't need a response) emails. So you can measure results, and prioritise hot leads.
